CHRISTMAS PERIOD / LAUNCH / SALE / RESTOCK DAYS:
IMPORTANT NOTE: During the Christmas Period, Launch, Sale & Restock days please allow up to 5 - 7 working days for your order to be processed and another 5 - 7 working days for delivery. We cannot guarantee that you will receive your order before Christmas.
Our distribution team are working hard around the clock to get all orders out as soon as possible.
PLEASE NOTE: Once your order has been picked up & left our distribution center, it is now in the hands of NZ Couriers. We have no control on the whereabouts once it has left the distribution center. If you are needing to follow up on your tracking please contact NZ COURIERS for an in depth update.
BUSINESS AS USUAL:
Australian DOMESTIC EXPRESS: 1 - 3 Business days
INTERNATIONAL DHL EXPRESS: 3 - 5 Business days
New Zealand Orders will take up to 3 - 7 working days to be processed and to be delivered however see above for various shipping times for Launch, Sale & Restock days.
CUSTOMS IMPORT DUTY & TAXES
If you choose to reject/refuse delivery due to customs fees there will be a $25 return fee deducted from you store credit to cover return shipping due to your refusal. This is non-negotiable.